She called the number on her syllabus offering counseling. No one picked up.

©Lisa Kurian Philip/WBEZ: Isabelle Dizon contacted her campus counseling center when she hit a low point during her sophomore year of college, but never heard back. Now a junior at the University of Illinois at Chicago, she hopes the school hires someone at the center to, at the very least, pick up the phone.

High need, low accessibility: Oglethorpe County residents face barriers to mental health care, even as teens and schools are willing to have the conversation

©Navya Shukla/The Oglethorpe Echo: Katie Edwards, a counselor at Oglethorpe County Elementary School, helps third-grader Londyn Wilson with a work- sheet during a guidance lesson last month. The lessons are regularly held to guide students' empathy, emotion regulation, perseverance and more.

For many Black sickle cell patients, care must reach deeper

©Mark Weber/The Daily Memphian: Sickle cell patient Alexis Tappan, right, is checked out by Rana Cooper on at the Methodist Hospital Cancer Institute and Comprehensive Sickle Cell Center. Memphis is home to one of the nation’s largest populations of adults living with sickle cell disease.

When children are rushed to the hospital in Memphis, trauma counselors are there waiting for them

©Lisa Buser/Courtesy Le Bonheur Children’s Hospital: Since January 2021, the University of Memphis BRAIN Center has provided free mental health services for trauma patients at Le Bonheur Children’s Hospital. The trauma care team includes (from right) Dr. Kiersten Hawes, Dr. Eraina Schauss, Dr. Regan Williams, graduate students Caitlynn Frazier and Sydnie Roberts.
©Lisa Buser/Courtesy Le Bonheur Children’s Hospital: Since January 2021, the University of Memphis BRAIN Center has provided free mental health services for trauma patients at Le Bonheur Children’s Hospital. The trauma care team includes (from right) Dr. Kiersten Hawes, Dr. Eraina Schauss, Dr. Regan Williams, graduate students Caitlynn Frazier and Sydnie Roberts.

The Institute for Public Service Reporting, by David Waters, March 6, 2024: An errant bullet fired from a street in South Memphis last year hit 16-year-old Evan sitting inside his home watching TV. The bullet tore a hole through his arm and leg.

Instantly, before anyone could call 911 — even before the teenager was fully aware of what had happened — first responders in his brain and body rushed into action.

Powerful stress hormones mobilized his muscles, heart, and lungs to fight or flee the peril. They also, at least temporarily, blocked the ability of his brain and nervous system to calm his body.

The trauma and its physiological impact intensified as the teenager was rushed to the emergency room at Le Bonheur Children’s Hospital, where surgeons and nurses treated and stabilized his physical wounds.

Several hours later, after Evan was admitted to the hospital, two mental health counselors did something that rarely happens at pediatric hospitals: They began assessing and treating the young patient’s hidden mental wounds.

Using a form of mental health triage, they quickly determined that Evan — like two-thirds of the children brought to Le Bonheur with traumatic injuries over the past three years — was experiencing acute stress disorder.

In reaction to trauma, a hypervigilant brain and body can get stuck in fight, flight or freeze mode. The sympathetic and parasympathetic nervous systems become dysregulated. Acute trauma disorder, left undiagnosed and untreated, often leads to post-traumatic stress disorder and long-term, life-changing consequences.

Those consequences can include impaired brain development and academic performance, and increased risk for chronic physical and mental health problems, behavior issues including criminal actions, and addictions.

“Trauma reorganizes the brain,” said Dr. Eraina Schauss, a licensed professional counselor and founding director of the BRAIN Center at the University of Memphis. “And no single person experiences trauma in the same way. We do all we can to heal the body. We have to do all we can to heal the brain, to teach the brain to self-regulate and become more resilient to trauma. That work has to start when a trauma patient arrives at the hospital.”

That work doesn’t happen in most U.S. hospitals, but it does at Le Bonheur, a Level 1 Pediatric Trauma Center.

Read more from The Institute for Public Service Reporting here.

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